Our People

At Minor Hotels, we take pride in succeeding together. Our team members are one of our most important assets, sharing their local and international expertise, pushing our businesses to the next level, achieving results as they champion our vision of innovative hospitality.

Every day, our team brings passion, leadership, drive and inspiration to our business and serves as the cornerstone of our success.

Leadership Team

  • William (Bill) E. Heinecke

    Chairman and Founder of Minor International

    One of the best known expatriates in Southeast Asia, Bill Heinecke is the driving force behind the leading global brands under the Minor Group umbrella. His visionary spirit, unwavering commitment and hands-on management style are the cornerstones of his unparalleled successes, which are deeply rooted in Thailand. Bill created his very first company here at the young age of 17. Today, Minor International (MINT) owns and operates a diversity companies, focused on three primary business sectors: restaurants, hotels and lifestyle retail brands. MINT operates over 2,200 restaurants, over 400 retail trading outlets, and over 535 hotels across 55 countries from Australia to Brazil.

    Chairman and Founder of Minor InterBill’s first hotel venture was in 1978 with the Royal Garden Resort in Pattaya, Thailand. Minor Hotels is now one of the largest hotel owners and operators based in Asia, with a current portfolio of over 535 properties in 55 countries. The company’s hotels, resorts and serviced suites are operated under Minor Hotels’ Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and Tivoli brands – as well as management agreements with Four Seasons, Marriott, St Regis and Radisson Blu..
  • Dillip Rajakarier

    Chief Executive Officer, Minor Hotels
    Group Chief Executive Officer – Minor International

    Dillip Rajakarier serves as Chief Executive Officer of Minor Hotels as well as Group Chief Executive Officer of Minor International. With an accomplished hotel and finance background, he oversees the strategy, operations, and development of Minor’s hotel division. He joined Minor Hotels in 2007 as Chief Finance & Investment Officer and took on the Chief Operating Officer role the following year. In 2011 he was promoted to CEO – Minor Hotels. In January 2020, he became Group CEO of Minor International.

    Dillip has been instrumental in expanding the hotel portfolio, including Elewana properties in Africa, Anantara Kihavah Villas in the Maldives, strategic hotel investments in Sri Lanka, six Tivoli hotels in Brazil and Portugal, along with the rights to the Tivoli brand in Brazil. He also oversaw the acquisition of Oaks Hotels & Resorts, which operates over 50 hotels across Australia, New Zealand, the Middle East, and Thailand. Dillip spearheaded the Avani Hotels & Resorts launch in 2011 in Sri Lanka. In 2018, he oversaw the acquisition of NH Hotel Group which grew Minor Hotels’ portfolio from 161 properties to over 535 today.

    Before joining Minor Hotels, Dillip was Deputy Chief Financial Officer for Orient-Express Hotels, Trains & Cruises.
  • Michael Marshall

    Chief Commercial Officer

    As Chief Commercial Officer, Michael Marshall heads Sales, Marketing, and Revenue & Distribution for Minor Hotels. With his proven track record in hospitality sales and marketing spanning two decades, he is integral to Minor Hotels’ pursuit for perfection. Michael, a British national, began at Minor Hotels as Senior Vice President – Commercial Operations in 2012, coming from Millennium Hotels & Resorts where he was Vice President – Sales & Marketing for the Middle East and Africa, based in Abu Dhabi. In 2014 he was promoted to his current position of Chief Commercial Officer.

    Michael’s career in hospitality started when he joined the InterContinental Hotel Group in 1989. He developed his expertise there with several regional marketing and sales positions, and then became Director of Marketing Programmes for Europe, the Middle East and Africa. After 16 years, he left InterContinental Hotel Group, working firstly as a marketing consultant within the industry, then in senior sales and marketing positions for several hotel groups.
  • Caroline Stevens

    Chief People Officer


    Caroline Stevens, Chief People Office for Minor Hotels, is committed to building a sustainable and rewarding workplace while ensuring guests receive an exceptional experience. She joined Minor Hotels in 2011 as Vice President – Human Resources from Hilton Worldwide where she was Vice President for the Middle East and Africa. Caroline is a key part the team that grew Minor Hotels from 6,000 employees and under 50 properties to over 35,000 people working at over 530 hotels and resorts across multiple brands.

    Originally from the Seychelles, Caroline is a naturalized Australian citizen. She began her human resources career path as a training officer in finance and then hospitality. She moved up through various training and personnel positions at properties in Australia, eventually becoming Director of HR for Hyatt International, then for Jumeirah’s Burj Al Arab, during which time they were awarded the 2004 Dubai Quality Award, and then for Hilton Worldwide before coming to Minor Hotels.
  • Wayne Williams

    Chief Finance Officer

    Wayne Williams supports the growth of Minor Hotels in his role as Chief Finance Officer. Wayne personifies the Minor Hotels pursuit for perfection. He joined in 2006 as Group Financial Controller for the Marriott Resorts and Anantara Resorts in Thailand. He gained recognition early in his career with internal awards and was soon promoted to Group Financial Controller then to Vice President – Finance before being named to his current role.

    Wayne has been in the hospitality sector since the early 1990s, establishing his bona fides at properties in Australia, Vanuatu and Thailand before becoming part of the Minor Hotels team. A qualified CPA in hotel finance for more than two decades, Wayne regularly participates as a panelist at hospitality industry seminars, sharing his knowledge and experiences on strategic planning and risk management issues unique to hotels and resorts.
  • Kosin Chantikul

    Chief Investment Officer

    Kosin joined Minor Hotels in October 2013 as Group Director of Acquisitions and was promoted to Vice President - Investment and Acquisitions in June 2015 and to Senior Vice President in May 2018. Kosin has always shown passion and drive by aggressively identifying and pursuing new business opportunities to add to the company portfolio, building and training strong team members in the process.

    Kosin has extensive financial and investment experience in real estate and hospitality. Prior to joining Minor Hotels, he spent 10 years executing hospitality and real estate investments in Southeast Asia and North America on behalf of Boutique Asset Management, Nomura Asset Finance and Lehman Brothers Real Estate Partners.
  • Amir Golbarg

    Senior Vice President Operations - Middle East & Africa


    Amir first joined Minor Hotels in 2012 as Director of Operations & Hotel Openings based in the Bangkok corporate office. He then furthered his career with Minor Hotels with several international postings and became Hotel Manager at Souq Waqif Hotel Doha, Qatar in 2015. Amir then moved to Al Rayyan Hospitality and Katara Hospitality where he held the strategic position of Chief Operating Officer and Corporate Director in Qatar.

    Since Amir joined Minor Hotels back in March 2019 as Vice President Operations - Middle East, his proactive and strategic leadership focused on improving processes and growing our footprint has proven successful in operational efficiency and addition of numerous new hotels despite the global pandemic. In September 2021, he was promoted to Senior Vice President Operations, Middle East & Africa to continue overseeing the Middle East region as well as manage all operations and the company’s performance in Africa.

  • Craig Hooley

    Chief Operating Officer for Oaks Hotels & Resorts (Australia and New Zealand)


    Craig is a seasoned hotel leader with a proven track record in senior leadership roles within the Australasia region; as well as in leading successful multi-branded development, opening and re-branding operations in the mature markets of the United Kingdom, Ireland and Hong Kong.

    Prior to joining Minor Hotels, Craig held a General Manager role with Shangri-La Hotels & Resorts, representing the company in both Sydney and Hong Kong. In addition to sound experience in operations and commercial, Craig also brings with him a solid human resources background, having held regional HR leadership roles. With a keen interest in developing future hoteliers, Craig is currently a board member of Tourism Accommodation Australia (TAA).

  • Winston Tsang

    Senior Vice President Commercial – Anantara Vacation Club (AVC)


    Winston joined Anantara Vacation Club in November 2016 as Project Director – Phuket Preview Centre and was subsequently promoted to Vice President – Club Operations and to his current role in June 2021. 

    A highly accomplished and innovative leader, Winston has extensive South East Asia Pacific experience in regional sales, strategic planning, business development, change management, service, brand management,
    product development, sales talent acquisition and development. During his time with AVC, he has demonstrated exceptional leadership qualities and gathered a 360 degrees’ experience of the business to support and lead AVC’s growth in the years to come. 

  • Ross Crowder

    Senior Vice President Projects and Technical Services

    Ross first joined Minor Hotels in 2009 as SVP Projects Development based in the Bangkok corporate office where he managed and successfully delivered numerous high-profile projects such as Anantara Bophut Samui, Anantara Kihavah, Anantara Kalutara, and St Regis Bangkok to name but a few.

    After a 6 years’ tenure, he left the company to work as a consultant on projects and development for various industries.
    In January 2022, Ross relocated from Australia to join Minor Hotels back as Senior Vice President Projects and Technical Services. His proven track record and knowledge of company culture make him a credible and highly esteemed professional who will drive current projects and ensure timelines and budgets are met.