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2026-11-11

Although a good location if you are on business and focused around Colliins Street and South Melbourne, standards seem to have dropped. Whether that be room maintenance (double flush toilet not working, sink missing plug) or just basic room amenites (no tissues), simple attention to detail would help.

2026-08-11

Fantastic location, but privacy and attention to detail need improvement. Pros Fantastic Collins Street location with easy access to the CBD and attractions. Room 1606 had a nice city outlook over Collins Street. Despite being directly opposite the elevators, elevator noise was minimal and never caused an issue. Weeknight noise levels were generally very good. Overall comfortable stay and a property I would consider returning to. Cons Housekeeping standards could be improved. I found a long hair stuck to the shower wall, a foil seal from a drink bottle attached to the bedside table, and some questionable stains on the shower post. The room phone had a blinking message light throughout the stay, suggesting an old message had not been cleared. Although the room was on the 16th floor, there was still noticeable street noise on Saturday night. The room layout felt cramped, particularly the bathroom area. The glass bathroom doors provided very little privacy, and the toilet was located only about a foot from the bed, which may not suit all guests. My biggest disappointment was that a pre-requested room configuration, which had been confirmed before arrival, was not ready and had to be done for us after we checked in. Overall The hotel's biggest strength is its excellent location. While there were several housekeeping oversights and the room configuration issue was frustrating, the stay was otherwise comfortable and the quiet elevators were a pleasant surprise. With better attention to cleaning and guest requests, this would have been a much stronger experience. I would still consider staying here again because of the convenience and location.

2026-02-11

Central CBD with easy transport. Well appointed modern rooms. Reception staff friendly and gave assistance with city directions.