Help for Companies
How can we help you?
Frequently Asked Questions
Minor PRO Business Programme is our exclusive programme for companies and self-employed with special discounts and benefits.
This programme is only available for hotels located in Europe and the Americas.
You can register for Minor PRO Business Programme by filling out the following form: https://www.minor-hotels.biz/en/minorprobp/web/.
No. There is no associated cost with the Minor PRO Business Programme membership. The programme is free for all companies and self-employed.
There are four Minor PRO Business Programme tiers: SMART, ADVANCE, MASTER and ELITE. These are based on the number of room nights that a company spends with us within a year from their subscription date. Note that the tier is calculated based on your historical reservations (consumed) and not on future bookings. Also remember that the room nights are accumulated per company and not individually, in this way you will upgrade faster.
You just need to log in to minorpro.com with your log in details.
You can access your private Minor PRO Business Programme area by clicking on the login button on the top right-hand corner of this page (minorpro.com). You can find this access throughout the whole Minor PRO website. If you do not have a Minor PRO account, you can always sign up through the login button and select sign up to enjoy all the benefits.
If you forget your password, you can simply click on “Forgot your password” to reset your login credentials.
You will always get the best discounts and benefits when booking online through minorpro.com. When booking through the Reservation Office or directly with the hotel you will not enjoy the online benefits but still have access to the following advantages:
- A minimum of 8% off and a maximum of 15% off on all bookings, regardless of the tier you belong to.
- A 5% discount on meetings and events. Please check the conditions in the Minor PRO Business Programme terms and conditions.
- If you are also a member of Minor DISCOVERY, you can earn DISCOVERY Dollars (D$) for Minor DISCOVERY with your Minor PRO Business Programme bookings.
Yes, all the room nights will be taken into account independently of the booking channel. But to enjoy your tier benefits and maximum discounts, you will need to do the booking through the Minor PRO platform (minorpro.com).
Every month we will analyse the number of nights spent and upgrade your tier accordingly. Remember that you need to spend the night and not just book it, for it to count.
When you reach a new tier, you will receive a communication via email that will inform you.
You can also log in to your Minor PRO Business Programme private area through the Minor PRO platform and see what your current tier is there.
Yes, Minor DISCOVERY members can accumulate DISCOVERY Dollars (D$) in their personal account with every Minor PRO Business Programme booking.
To receive your DISCOVERY Dollars (D$), just tell our colleagues at the hotel that you are a member of Minor DISCOVERY, and that you would like to accumulate D$ with your booking made as a Minor PRO Business Programme member.
No. Your company rates, which are part of the Minor PRO Business Programme , cannot be combined with your Minor DISCOVERY discounts. However, you will still earn DISCOVERY Dollars!
To book your Minor PRO Business Programme discounts, you will need to book through your professional access at minorpro.com/minor-pro-business-programme. For Minor DISCOVERY rates, you need to book via your individual account at minorhotels.com. However, if you are a member of both Minor DISCOVERY and Minor PRO Business Programme , you will still accumulate your DISCOVERY Dollars (D$) when booking a Minor PRO Business Programme rate.
Yes, with Minor PRO Business Programme you can book for both business and leisure trips.
We guarantee that you will always find the best available rate on Minor PRO . That is why we will grant you access within your account to any seasonal promotion and give you up to 10% extra discount.
No. The two discounts are not cumulative. You will need to choose the rate and discount you want during the booking process.
If you belong to the tier ADVANCE, MASTER or ELITE, you can request an early check-in at least two days prior to arrival or a late check-out upon arrival at the hotel. Special accommodation options are based on availability, but hotels will do their best to honour such requests. Check-in and check-out times may vary depending on the hotel.
To benefit from your 10% discount in bars or restaurants, just show your Minor PRO Business Programme membership number in the hotel bar or restaurant, and our colleagues will automatically apply the discount.
Keep in mind there are some bars and restaurants that are excluded. Check the list of excluded restaurants here.
The 5% discount on meetings and events applies to groups with contracted meeting rooms or F&B services. The discount is applicable on the total net group revenue (applicable on guest rooms, meeting room rental, F&B and in-house contracted services). To qualify, your event must have a minimum of 5,000 EUR/USD in total revenue spend. This offer cannot be combined with other promotions and is not valid for city-wide events nor previously booked or held meetings. This discount is always subject to availability.
Check out our Fast Pass dedicated page and discover how to use it for an easier and faster stay.
Your new benefits will automatically be uploaded in your account, and you will be able to enjoy them when you login in Minor PRO website.
When booking directly with the hotel or through the reservation office you will not enjoy the online benefits but still have access to the following advantages:
- From a minimum 8% guaranteed discount and up to 15% off on all bookings worldwide, regardless of the tier you belong to.
- 5% discount on meetings & events. Check all the conditions in the Minor PRO Business Programme T&Cs
- If you are also a member of Minor DISCOVERY, you can earn DISCOVERY Dollars (D$) for Minor DISCOVERY with your Minor PRO Business Programme bookings.
With your Minor PRO account, you can find everything you need to book your Minor PRO Business Programme exclusive discounts in a quick and easy way, 24 hours, 365 days a year. For a quick guide on the steps to follow, click here.
You can reset your password in our website by clicking in the Log in button and choosing “Forgot your password?” option.
If you are already a member of Minor PRO Business Programme but do not have your login credentials, you have two options:
- If you know your email but forgot your password, you can reset your password on our website by clicking the log in button and choosing “Forgot your password?” option.
- If you forgot both your email and your password, please fill in the following form: https://www.minor-hotels.biz/en/minorprobp/web/
Once this form has been completed you will receive a confirmation email to configure your login details.
When you reach a new tier, you will receive a communication via email that will inform you.
You can also log in to your Minor PRO Business Programme private area through the Minor PRO platform and see what your current tier is there.
The temporary link is provided while you receive your online credentials, bookings made through the link will not be considered for upgrades as it is a generic link.
Yes, a maximum of 9 rooms per company, date and hotel can be booked via the Minor PRO Platform. For reservations of more than 9 rooms, group special fares and conditions apply.
You can modify certain information about the booking, for example the details of the booker and guest, and room preferences such as bed type, smoking preferences and other comments. If you wish to change the dates of your stay, then you need to cancel the reservation and make a new one.
Yes, you can cancel one or several bookings, without any extra charge, depending on the cancelation policy indicated in the booking confirmation.
Yes, you can extend your reservations subject to availability. The availability and rates will be confirmed upon request.
If the agency is not working with Minor PRO they can join us by registering through https://www.minorhotels.com/en/minor-pro/welcome-to-minor-pro/eu-am. Once the registration is complete or if the agency is already working with Minor PRO , it is necessary to have access to your Minor PRO Business Programme membership, this access should be requested by sending an email to minorpro@minor-hotels.com. To enjoy the minorpro.com additional benefits associated to your tier level, the agency will need to book online with their own credentials.
To make bookings through minorpro.com, your company must first be granted access to the platform.
If your company already has a corporate agreement with Minor Hotels, please contact your Minor Hotels account handler so they can activate your company’s access to Minor PRO and link the agreement to your account.
Once access has been set up, your negotiated corporate rates and agreed conditions will be automatically displayed in your personal Minor PRO account whenever you log in and book—based on the terms of your existing agreement.
If you already have access to Minor PRO but do not see your negotiated rates, we recommend contacting your account handler or the Minor Hotels sales team for assistance.
Yes. If a company prefers each employee to have their own individual user account, each employee must complete the registration form provided by their Minor Hotels account handler, using their personal details.
Once registered, each employee will be able to access the Minor PRO platform with their own login credentials and manage their bookings independently.
Yes. If the company prefers to use one single shared user account, the registration form provided by the account handler only needs to be completed once, using the email address the company wishes to use for access.
Once the account has been activated, the company can share the login credentials internally, and all users will be able to access the Minor PRO platform using the same email and password.
Go to the Meetings section on Minor PRO website and fill in the form stating your requirements regarding the accommodation, food and beverages, meeting spaces and audiovisual needs.
Contact Support
For Hotels in Europe and the Americas
reservierungen.at@minor-hotels.com
France
reservations@minor-hotels.com
Belgium
reservations@minor-hotels.com
Germany
reservierungen@minor-hotels.com
Italy
prenotazioni@minor-hotels.com
reservas.ame@minor-hotels.com
Spain
reservas@minor-hotels.com
Switzerland
reservierungen.ch@minor-hotels.com
The Netherlands
reserveringen@minor-hotels.com
United Kingdom
reservations@minor-hotels.com
+44 28 7114 2682 corporatetravel.en@minor-hotels.com
Minor PRO Platform Support
If you need support with the Minor PRO platform, your username, password or anything else, please contact us at minorpro@minor-hotels.com
For Hotels in Asia, Africa and the Middle East
reservations@minorhotels.com
sales@minorhotels.com
For Hotels in Australia and New Zealand
reservations@minorhotels.com.au
salesadmin@minorhotels.com.au