Gold Coast Accommodation in the Vibrant Surfers Paradise
Oaks Gold Coast Hotel
HIGHLIGHTS
✔ 2 min walk to Gold Coast Beach
✔ Rooms with Spa bath & Ocean Views
✔ Onsite leisure facilities & undercover parking
✪ Exclusive Oaks DISCOVERY Member offers
*Coffee Pods by The Coffee Club are only available in selected room types.
Just a short stroll from the white sands of Gold Coast beach, you will find Oaks Gold Coast Hotel. Ideally positioned between the famous Surfers Paradise and the more relaxed Broadbeach. Whether you’re visiting for a weekend getaway or an extended stay, Oaks Gold Coast Hotel provides the perfect beachside escape, combining modern comfort with coastal charm.
Oaks Gold Coast Hotel
2801 Gold Coast Hwy, Surfers Paradise Queensland 4217 Australia
2026-11-06
A disappointing stay at Oaks Gold Coast Hotel, made considerably worse by the worst customer service that I’ve experienced in a long time. I made a last minute booking and stupidly didn’t check the reviews. I stayed for one night with my son, upon check in we discovered we had a king bed instead of the twin beds we booked. No biggie, and I just mentioned it to the night supervisor in passing when I collected some pool towels. She looked at me like I had grown two heads, which should have been indicative of what was to come. The room smelled musty and like mould, there were black marks on the toilet seat and fresh orange stains on the carpet. A pool towel supplied to us also had a mark that looked like blood. When I raised a security concern later in the evening, I found the night supervisor cold, dismissive and repeatedly interruptive. What should have been a straightforward opportunity to provide assistance and reassurance became an unnecessarily upsetting interaction. Another team member was kind and helpful, which I appreciated. Unfortunately, escalating the complaint did absolutely nothing. The ChatGPT generated response acknowledged the room issues but described the interaction as “differing perceptions” and emphasised that there were “two sides”. They also pointed out that the staff member had no history of complaints. I find this hard to believe based on the number of disgruntled guests I observed at the counter, and the sheer number of one star reviews on various sites (numerous from the last four weeks). I suspect that they are so inundated with complaints that they have just disassociated from it all. I have no issue with a dated hotel if it presents good value. Unfortunately there are no redeeming features to this horrible hotel. Please stay away from the hotel from hell, it really is one of the worst guest experiences I’ve ever had. Oaks, you should be embarrassed to have this hotel sitting under your banner.
2026-11-04
Great location, out of the hustle and bustle of Surfers but only a short walk away. Fantastic view to wake up to, appreciating the Gold Coast city skyline with the ocean behind. The decor had a heritage feel but also a modern touch
2026-11-04
Helpful, friendly staff.Comfortable beds.Toilet in separate room.Big clean bathroom with spa.Close to tram station Nice views .Secure parking.
ACCOMMODATION
YOUR HOME AWAY FROM HOME
In the picturesque Gold Coast, there is no bad view. Enjoy your stay at Oaks Gold Coast Hotel with a scenic outlook of the ocean, city or Gold Coast hinterland from the comfort of your own private balcony.
Discover a range of room sizes to suit the needs of your stay. Whether you’re planning a romantic getaway and want to relax in the spa or bring everyone together for an adventure-filled family holiday, you’ll find fully serviced accommodation perfect for you.
HOW TO ARRIVE
2801 Gold Coast Highway, Surfers Paradise, QLD 4217
It’s a 40-minute seaside drive from Gold Coast Airport. Taxi, rideshare and hire car services are available from the Airport.
Route 777 is a limited stop service, taking you to Broadbeach South tram station, where you can transfer to the G:link tram and travel to Surfers Paradise. Tickets can be pre-purchased at the arrivals terminal.
SPECIAL OFFERS
ADVANCE PURCHASE
From
MINOR DISCOVERY MEMBER OFFERS
Gallery
FACILITIES & SERVICES
MAKE YOUR STAY A GREAT ONE ON THE FAMOUS GOLD COAST
We have the necessities covered. Our daily housekeeping service will keep your place clean and free of sand. If you get tired of the salt water, you can always lounge on one of our daybeds by the pool, listening to music with our inclusive WiFi.
To make your getaway extra special, we also offer an optional Romantic Rendezvous Package, which includes a silk rose petal turn down, sparkling wine and chocolates on arrival for an additional fee.
MEETINGS
OFF THE SURFBOARD & INTO THE BOARDROOM
Featuring event spaces for groups of 5 up to 100 people, Oaks Gold Coast Hotel has a range of versatile spaces for your event. Whether you're hosting a networking event or corporate training day, we have something for you.
Against the backdrop of Surfers Paradise, any work day seems like a getaway, with your guests able to step outside and quickly board a light rail to the centre of the action-packed Surfers Paradise to unwind.
Is parking available at Oaks Gold Coast Hotel?
Yes, Oaks Gold Coast Hotel offers complimentary undercover onsite parking. Please book parking in advance. Fees apply and can be paid directly with reception staff.
What are the opening hours for the swimming pool at Oaks Gold Coast Hotel?
The infinity pool at Oaks Gold Coast Hotel is open from 6am to 9pm.
What is there to do at Oaks Gold Coast Hotel?
During your stay at Oaks Gold Coast Hotel, take some time out to enjoy our onsite facilities such as the outdoor heated pool and spa.
Does Oaks Gold Coast Hotel have a balcony?
Yes, all the rooms at Oaks Gold Coast Hotel are equipped with balconies.
What are the check-in and check-out times at Oaks Gold Coast Hotel?
Check-in at Oaks Gold Coast Hotel is from 2pm, and check-out is until 10am.
How do I get to Oaks Gold Coast Hotel from the nearest airport?
From the nearest airport, you can get to Oaks Gold Coast Hotel by: Taxi 35 min from Gold Coast Airport
.Which room categories at Oaks Gold Coast Hotel allow for an extra bed?
All the suites at Oaks Gold Coast Hotel allow 1 extra bed (additional fees apply). Children 12 years and under stay free when using existing bedding.
Which room types at Oaks Gold Coast Hotel offer kitchen and laundry facilities?
All rooms at Oaks Gold Coast Hotel are equipped with kitchenette facilities and a washing machine, except for Hotel Room and Hotel Room Ocean View.
Which popular attractions are close to Oaks Gold Coast Hotel?
Inviting beaches, the CBD of Surfers Paradise, and Pacific Fair Shopping Centre are within easy walking distance from Oaks Gold Coast Hotel, while Carrara Sporting Stadium and Gold Coast Convention Centre are within reach as well.
How do I get the best price at Oaks Gold Coast Hotel?
At Oaks Gold Coast Hotel, get 10%* off some of our most popular rates, access exclusive discounted rates and aa range of complimentary benefits as soon as you enrol with Oaks DISCOVERY.
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