Tivoli La Caleta Tenerife Resort

2026-03-11

This is an amazing hotel that ticks pretty much every box for what was a really relaxing week-long stay. We were in a side-sea-view room which, whilst not a suite was much larger than average. Spacious in every sense, with a bathroom that had a separate walk in shower, twin basins and even a bidet if that's your preference! The rooms were serviced twice daily by consistently smiling housekeeping staff. In fact the staff across the whole resort was a really significant reason that the stay was so great. Always smiling, always trying to help. Some call-outs later in the review. We were on a B&B basis and upgraded from the standard buffet breakfast in the Gusto restaurant, to have the waiter-served breakfast in the La Caleta Lounge, near the main pool. The range was not as great but the ambience offered a far more relaxing breakfast, served by the amazing Lester and Giovanni. La Caleta Lounge is available to all suite guests and, subject to space being available, an extra 20 euros per head for lesser mortals (like me!) We actually tried all the restaurants whilst we were there. Seen had a great beach-side vibe with impressive and great tasting food. The evening we were there, Valerie and Giovanni (a different one) were really great....your ideal serving team in my view. On another night we tried Yakuza which, as the name suggests, is a great Japanese restaurant next to the main Gusto restaurant. Really tasty food...succulent sashimi and amazing deserts Because we booked direct with the hotel we received a book of vouchers which effectively gave us half price on all food and drink we bought over and above our Breakfast (subject to a room limit of 150 euros). This encouraged us to eat and drink within the resort, but none of it disappointed. We were there in the UK half term and I was worried about loads of kids. There were many families there, but the two main pools seemed to swallow up the volumes, with so many sun beds available. Our sanctuary though was the adult-only pool area, with even smarter sun beds and staff constantly floating around with whom we could order drinks and food. The hotel is at the far end of the main 'boardwalk' which offered a great 15 minute walk to the Playa del Duque and further into Costa Adeje. In the other direction it was about 12-15 min walk to La Caleta village with its wide variety of restaurants. As I said, the staff were all great, but as well as those I have already mentioned are Sharon, Front Desk Manager, for whom no problem was too great a challenge (and who also let us keep one of the rooms on our last day to use until we left for an evening flight, Fanni, in Guest Relations, who is everything you would want for sourcing ideas and resolving issues. Finally Ana, who worked the main bar but we also saw in Seen restaurant has to be one of the hardest working smiley-est bar person I have come across. Will definitely come back and would thoroughly recommend

Amazing hotel for a very relaxing break. Pools are heated so they’re very pleasant to go in, staff work exceptionally hard to provide high standards and food is very good with many options of food cooked for you. We were originally meant to be having bed and breakfast but upgraded to half board as the food was so good and there was limited choice of restaurants close outside. Evenings were spent sat at the outside bar listening to live music which overall were good but the hotel should consider changing the seating. Although the seating looks appealing, it is largely uncomfortable to sit on. This wouldn’t put us off returning though as we loved our stay at this luxury hotel.

From the moment we walked into the hotel our expectations from the reviews and research we had done were definitely met. The check in process was so easy and calm, the staff were so welcoming and offered us a refreshment which we gladly took. Throughout our whole stay the reception staff were so accommodating and helpful, even remembering our family name when we had a query. The room was perfect for myself, husband and 12 year old daughter so much room. We were on the 3rd floor with wonderful sea views. We even received a lovely fruit platter and bubbles as we were there celebrating our 20 year anniversary. The whole hotel was so clean, the staff absolutely fantastic, so happy, cheerful and very helpful. The food where ever we ate was also amazing. My husband is Coeliac and each time we went to the buffet restaurant the staff remembered him and the chef came out and provided details of everything which was suitable for him, it really made him feel at ease. The location of the hotel is great, just round the corner a lovely Italian Restaurant and supermarket. A bit further along the coastline is the main area of Costa Adeje with more bars and restaurants. We loved staying here and we will certainly be back again. A huge thank you to all the staff at Tivoli La Caleta for making our stay perfect and just what we needed.