Oaks Adelaide Embassy Suites

2026-09-11

Booked an apartment at the Oaks Embassy in Adelaide to attend a concert. The property is in the perfect location and our apartment had wonderful views across Adelaide oval and the River Torrens, unfortunately this is where the positives end. Although not overly cheap at $660 a night for a 3 bedroom apartment, we knew we had booked a budget friendly option so we were realistic with our expectations of the property and upon first look the apartment was worn and a bit tired. Cracked paint, scratches on the walls, stained tiles etc, but then you start to notice how filthy everything is. The bathrooms in particular were disgusting, they had not been cleaned after the last guest and had not had a deep clean in a long time. There were used bars of soap, razor caps and clumps of hair in the showers, bodily fluids on the doors and grime everywhere. There was mould in one of the bedrooms, the kickbacks were literally falling off in some places. The doors from the main bedroom and living area out onto the 17th floor balcony were not able to be locked, you could just pull them open and there are large gaps in the balcony safety railing. Twice when trying to leave the property, the glass doors in the lobby were stuck closed. This was apparently a regular occurrence and we were told to wait until they had cycled through their troubleshooting system or we couldn't exit the building, what would happen in an emergency? Overall it was a mostly sleepless night, nobody could shower, we were worried one of the children might wake up and manage to get out onto the balcony, we were also anxious that we might not be able to evacuate the building in the event of a fire. I would not recommend staying here if you value cleanliness or safety.

2026-09-11

Carpark expensive and maintenance needs attention, but the best staff and views, have stayed here a lot

2026-08-11

Stayed 5 nights and quite disappointed in the unit that was allocated to us. Place seemed pretty empty and we scored a back older unit on a mid floor that was underwhelming to say the least. Apart from that the stay was “fine” - beds comfortable and easy access to activities and services. Will remember to be clearer on my expectations when booking next time although will pay more and stay at the more impressive Oaks Embassy 2 doors down next time.