Enquiries and reservations
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Hotels and resorts
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Australia
Avani Adelaide Residences
Avani Broadbeach Residences
Avani Melbourne Box Hill Residences
Avani Melbourne Central Residences
Botswana
Avani Gaborone Resort & Casino
Cambodia
FCC Angkor by Avani
Colombia
Avani Royal Zona T Bogotá Hotel
Germany
Avani Frankfurt City Hotel
Indonesia
Avani Seminyak Bali Resort
Italy
Avani Palazzo Moscova Milan Hotel
Avani Rio Novo Venice Hotel
Korea
Avani Central Busan Hotel
Laos
Avani+ Luang Prabang Hotel
Lesotho
Avani Lesotho Hotel & Casino
Avani Maseru Hotel
Malaysia
Avani Sepang Goldcoast Resort
Maldives
Avani+ Fares Maldives Resort
Mexico
Avani Cancún Airport Hotel
Mozambique
Avani Pemba Beach Hotel
Namibia
Avani Windhoek Hotel & Casino
New Zealand
Avani Auckland Metropolis Residences
Portugal
Avani Avenida Liberdade Lisbon Hotel
Seychelles
Avani Barbarons Seychelles Resort
Spain
Avani Alonso Martínez Madrid Hotel
Sri Lanka
Avani Kalutara Resort
Thailand
Avani Ao Nang Cliff Krabi Resort
Avani Chaweng Samui Hotel & Beach Club
Avani Khon Kaen Hotel & Convention Centre
Avani Pattaya Resort
Avani Sukhumvit Bangkok Hotel
Avani+ Hua Hin Resort
Avani+ Khao Lak Resort
Avani+ Koh Lanta Krabi Resort
Avani+ Mai Khao Phuket Suites
Avani+ Riverside Bangkok Hotel
Avani+ Samui Resort
United Arab Emirates
Avani Deira Dubai Hotel
Avani Ibn Battuta Dubai Hotel
Avani+ Palm View Dubai Hotel & Suites
Vietnam
Avani Hai Phong Harbour View Hotel
Avani Quy Nhon Resort
Zambia
Avani Victoria Falls Resort
RESERVATIONS, FEEDBACK & MEDIA ENQUIRIES
| Joint Data Controllers | A. Minor Hotel Group Limited, Minor Hotels Europe & Americas S.A., and Oaks Hotels and Resorts Limited Minor Hotel Group Limited Address: 12th Fl., 88 The Parq, Ratchadaphisek Road, Bangkok, 10110, Thailand. Minor Hotels Europe & Americas S.A. Address: Santa Engracia 120, 7ª, 28003, Madrid, Spain. OAKS Hotels and Resort Limited Address: PO Box 473, Cotton Tree, QLD 4558, Australia |
|---|---|
| Purpose | Reservations 1. To manage hotel reservations or respond to service requests at our hotels or outlet (restaurant, spa or activity etc.) Feedback 2. To receive communications from users regarding their stay at our hotels or services provided at our outlets. Media 3. To provide information and respond to media requests from users through the channels available on the website or other Contact Us functions. Others 4. To provide information and respond to other requests from users through the channels available on the website or other Contact Us functions. |
| Legitimate Basis | 1. Performance of the contract. 2. Legitimate interest. 3. Consent 4. Consent |
| Recipients | Your data will be transferred outside the EEA to the Joint Data Controllers in Spain, Thailand, and Australia. In addition, your data will be shared with the entity that owns the hotel or outlet where the reservation is made. Your data will be transferred to the USA, India, and the Philippines for back-office management and billing purposes. In this respect, we inform you that these transfers are regulated by the EU standard contractual clauses. |
| Your Rights | Access, correction, erasure, objection, limitation on processing and portability of the data. |
| Additional Privacy Information | You can find more information by visiting the Privacy Policy page. |
Your data will be processed outside of your country or region.
| As a global hospitality company, we will transfer your personal information across multiple jurisdictions in order to perform our customer service obligations to you, such as the creation and management of reservations in our properties, in response to a contractual relationship between you and us, such as a hotel booking or service inquiries. By continuing, you agree to this data transfer. Minor Hotel Management (Shanghai) Limited will process and transfer your data in accordance with the Privacy Statement. If you do not agree to this data transfer, we cannot perform our customer service obligations and complete the reservation. |