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Cookie Policy

Last updated: August 2022

This Cookie Policy is part of the Privacy Statement of the website [www.tivolihotels.com] (hereinafter the “Website”). By accessing and browsing the Website, or using the services on the Website, you are accepting the terms and conditions set out in the Privacy Statement and Terms & Conditions. Minor Hotel Group Limited (the “Minor Hotels”), as holder of the domain name, with registered address at 88 The Parq Building, 12th Fl. Ratchadaphisek Road, Klongtoey Subdistrict, Klongtoey District, Bangkok Metropolis 10110, Thailand, hereby notifies you that it uses cookies or other storage and data recovery devices with similar functionality (hereinafter, the “Cookies”).For this reason, and for the purposes of giving the user all the information required to properly browse the Website, we provide users with the following information on what cookies are, what types of cookies are used on our Website and how they can configure or disable them.

1. What is a Cookie?

Cookies are files containing small amounts of information that are saved on the user's device when they visit a website. Their main purpose is to identify the user each time they access the Website, and to enable Website improvement and provide personalized user experiences on the Website.  Minor Hotels uses its own cookies and cookies provided by third parties. 

2. Use of Cookies by us

You can customize the applicable type of Cookie on your devices [link]. If you disable all Cookies, your browsing experience of the Website may not be optimised and some of the features may not function correctly. 

3. Type of Cookies

Minor Hotels use the following types of Cookies for the purposes explained below: You will also find a full list of Cookies used.

Mandatory Cookies

These cookies are essential for you to be able to navigate the Website and use its features. Without these cookies, some of the services you have requested cannot be provided, such as accessing restricted areas of the website, using shopping baskets, or making electronic payments.

Likewise, this also includes cookies that collect information about the way in which visitors use the Website, for example, which pages they visit most frequently, web page error message, the sections of the website they access or which buttons of the website they click on. The information obtained by these cookies does not enable visitors to be identified.

Analytical Cookies

These cookies allow visits to the website to be quantified and to enable the measurement and statistical analysis of the use that users make of the services provided. This is in order to ensure the website is performing properly and to improve its function. Among the analytical cookies used are those of Google Analytics. 

Google Analytics uses its own cookies. These cookies do not collect data which can identify a visitor. All the information that these cookies collect is aggregated and, therefore, anonymous. It is used only for improving the functioning of the site. You can find more information about Google Analytics cookies here:
https://developers.google.com/analytics/resources/concepts/gaConceptsCookies.

You can avoid the use of Google Analytics in relation to your use of our site by downloading and installing the browser plug-in available via this link:
http://tools.google.com/dlpage/gaoptout?hl=en-GB.

Advertising and Social Media Cookies

These cookies collect information about how visitors use the website, for example, the destinations or hotels in which they have shown interest, or the sections of the website they have accessed. The information obtained is processed in an aggregated way. Consequently, these cookies do not enable visitors to be identified and the information is therefore anonymous. The information gathered by these cookies in our website may be shared with third parties outside of Minor Hotels. The function of these cookies is to gain audiences, statistics and reports which enable campaigns and marketing acquisition channels to be improved. They also enable interaction with the website editor’s social media profiles. Various buttons can be used to access such profiles, perform actions such as “follow” and “like” or post comments associated with uploaded content or created by the website editor.

You can find more detailed information about these third-party cookies by clicking on the following links:


Usability Cookies

These cookies enable the Website to provide personalized service. For example, these cookies allow the web to provide price comparison services and recover your shopping basket. The information obtained via these cookies may be anonymous to inhibit tracking of the visitor’s browsing.

4. How to reject or block Cookies

It is possible to block Cookies through browser configuration tools, or you can configure your browser to advise you when a server requests to store a Cookie:
a) If you use Microsoft Edge, the option is in Settings > Privacy, search, and services. For more information, visit https://support.microsoft.com/en-us/windows/microsoft-edge-browsing-data-and-privacy-bb8174ba-9d73-dcf2-9b4a-c582b4e640dd.
b) If you use Firefox, the option is in the menu Settings > Privacy & Security. For more information, visit https://support.mozilla.org/en-US/products/firefox/protect-your-privacy/cookies
c) If you use Chrome, the option is in the menu Settings > Privacy & Security. For more information, visit https://support.google.com/chrome/answer/95647?hl=en
d) If you use Opera, the option is in the menu Settings > Advanced > Privacy & security. For more information, visit http://help.opera.com/Windows/11.50/en/cookies.html
e) If you use Safari, the option is in the menu Preferences/Privacy. More information at: https://support.apple.com/en-us/HT201265