30 Mar 2020
Oaks offers a ‘home away from home’ for those who must self-isolate due to COVID-19
Oaks Hotels, Resorts & Suites offer a ‘home away from home’ for guests required to self-isolate for 14-days due to the current COVID-19 pandemic.
“In these trying times, it’s important to us that we can offer a comfortable and safe home for Australians and international guests needing to self-isolate to protect themselves and our wider community,” said Craig Hooley, Chief Operating Officer for Oaks Hotels, Resorts & Suites.
“Oaks is a proudly Australian brand. Following our recent bushfire offer of emergency accommodation for those affected, we wanted to again offer our help to those in-need.” He concluded.
With nine properties in Melbourne and 49 nationally, Oaks offers large residential-style accommodation with a variety of 1,2- and 3-bedroom apartments available, many of which have a full-service kitchen and laundry facilities.
Guests at Oaks can also utilise in-room grocery delivery, in-room food delivery from Deliveroo, and high-speed Wi-Fi in-room for continuity of communication and working remotely.
To ensure the safety of all guests and staff, Oaks have introduced strict cleaning measures, with all common areas, as well as back-of-house, frequently and thoroughly cleaned and disinfected to the most stringent standards, paying special attention to high touch-point areas. This process is completed every hour.
In order to protect the health and safety of Oaks staff, guests who are self-isolating will be provided fresh linens and amenities on request, delivered to their door and left outside for collection. Soiled linens will be placed in a plastic bag by the guest and left outside their door for retrieval by staff.
Oaks is currently offering 25% off stays in two-bedroom apartments and 15% off stays in one-bedroom or studio apartments – plus a further 5% off when guests use the ‘MYOAKS’ promo code, valid for bookings placed before 30 April with stays until 31 August 2020. Guests can also book with confidence with Oaks’ flexible booking policy.
Additionally, Oaks Hotels, Resorts & Suites have launched remote working and meeting solutions utilising their apartments and event facilities at selected properties. Two options are available:
OPTION 1: Book a room, suite or apartment for day use (rates from $79):
- Free high-speed internet and local calls
- Free onsite parking* (property specific)
- Ergonomic work desk and chair
- Onsite food and beverage delivery
OPTION 2: Remote meeting solutions utilising event space (rates from $100):
- Half day room hire $100.00
- Full day room hire $150.00
- 3 days or more receive 15% off room hire rate
- Printer and stationary supplies
- Free internet and local calls
- Free onsite parking *
- Onsite restaurant with meeting room delivery
- An on-site event manager will ensure government restrictions are adhered to
As a final gesture of good will, Oaks Hotels, Resorts & Suites offers health care workers complimentary take-away coffee from any of their on-site restaurants and cafes, along with buy-one-get-one-free on all menu items. Healthcare workers just need to show their staff ID in order to redeem the offer.
Rates available at Oaks Melbourne on Market from $114 per night for a studio and $202 for a two-bedroom apartment.
Bookings can be made online: www.oakshotels.com/en/say-gday-and-save
Oaks announce amended cancellation policy:
Oaks have also announced an amended cancellation policy for direct bookings, offering flexibility and support for all new bookings made directly with Oaks Hotels, Resorts & Suites between now and 30th April 2020. This includes free change of date and change of destination up to 48 hours prior to arrival for stays on or before 31 October 2020.
For direct bookings made prior to 10th March for arrival from 10th March 2020 to 10th April 2020 inclusive, guests are offered free change of date and change of destination up to 48-hours prior to arrival for stays on or before 31 October 2020.
ABOUT OAKS HOTELS, RESORT & SUITES
An industry leader in modern residential-style accommodations, Oaks Hotels, Resorts & Suites provide a home away from home for both savvy corporate travellers and leisure tourists alike. Maintaining consistently high standards of amenities and services across the board, each Oaks property prides itself on connecting the visitor to the spirit of its locale. Exemplified by quality and affordability, Oaks welcomes guests to an ever-expanding group of more than 55 properties in Australia, New Zealand, the United Arab Emirates, India and Qatar. Oaks Hotels, Resorts & Suites is a member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.