Oaks offers emergency accommodation for Australia’s homeless in response to COVID-19

Oaks Hotels, Resorts & Suites will provide emergency accommodation for rough sleepers in a selection of properties across Australia in response to COVID-19.

The initiative is in partnership with government bodies and will see over 1000 rough sleepers provided with a room and food supplies. The length of accommodation will be determined on a case-by-case basis following the advice of the government and charity partners. Daily support and medical assistance will be provided by those government bodies involved.

Accommodation with Oaks through the program is voluntary, and guests will have unrestricted movement. Oaks will continue to ensure all physical distancing requirements are met by hotel staff, and stringent cleaning routines are maintained in all common areas and back-of-house, for the safety of all staff and guests. 

“This year Oaks has proudly offered support and accommodation to Australia’s most vulnerable, beginning with victims of the tragic bushfires earlier this year, and now providing a safe and comfortable place for Australians without a home during this time of crisis,” said Craig Hooley, Chief Operating Officer for Oaks Hotels, Resorts & Suites.

“We will continue to support our community however we can, including continuing to provide a home away from home for our guests to self-quarantine or self-isolate.” He concluded.

Oaks offers large residential-style accommodation with a variety of 1,2- and 3-bedroom apartments available, many of which have a full-service kitchen and laundry facilities.

Oaks offers accommodation for those who must self-quarantine or self-isolate:

Oaks continues to offer special rates to guests choosing to self-isolate or quarantine away from family during the Coronavirus pandemic. Guests can order groceries or Deliveroo via reception with the items delivered to their door, along with linens as required. Oaks is currently offering 25% off stays in two-bedroom apartments and 15% off stays in one-bedroom or studio apartments – plus a further 5% off when guests use the ‘MYOAKS’ promo code, valid for bookings placed before 31 May 2020 with stays until 31 December 2020. Guests can also book with confidence with Oaks’ flexible booking policy. 

As a final gesture of good will, Oaks Hotels, Resorts & Suites offers health care workers complimentary take-away coffee from any of their on-site restaurants and cafes, along with buy-one-get-one-free on all menu items. Healthcare workers just need to show their staff ID in order to redeem the offer.

Bookings can be made online: www.oakshotels.com/en/say-gday-and-save

Oaks announce amended cancellation policy:

Oaks have also announced an amended cancellation policy for direct bookings, offering flexibility and support for all new bookings made directly with Oaks Hotels, Resorts & Suites between now and 30th June 2020. This includes free change of date and change of destination up to 48 hours prior to arrival for stays on or before 22nd December 2020.

For direct bookings made prior to 1st April for arrival from 1st April 2020 to 31st August 2020 inclusive, guests are offered free change of date and change of destination up to 48-hours prior to arrival for stays on or before before 22nd  December 2020.



An industry leader in modern residential-style accommodations, Oaks Hotels, Resorts & Suites provide a home away from home for both savvy corporate travellers and leisure tourists alike. Maintaining consistently high standards of amenities and services across the board, each Oaks property prides itself on connecting the visitor to the spirit of its locale. Exemplified by quality and affordability, Oaks welcomes guests to an ever-expanding group of more than 55 properties in Australia, New Zealand, the United Arab Emirates, India and Qatar. Oaks Hotels, Resorts & Suites is a member of the Global Hotel Alliance (GHA), the world’s largest alliance of independent hotel brands.

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