The Kid Club Attendant is responsible for receiving all incoming guests and owners by giving a courteous greeting, directing them to the check-in desk, ensuring a positive first impression and efficient processes for handling clients, and babysitting their children. The Kid Club Attendant is also responsible to ensure that guest refreshment bars and owner refreshment trays are stocked as well as maintaining cleanliness environment of the Kid Club.

Key Responsibilities:

• Greet guests and owners upon arrival, always maintain a professional, efficient and friendly image.
• Pre-prepare owner refreshments, keep refreshment bars fully stocked and cleaned at all times.
• Check presentation area, waiting lounge and reception area to make sure things are neat and orderly at all times.
• Assist in answering a busy multi-line phone system, transfer calls and take messages.
• When asked, enter guest and owner information into the computer, checking for accuracy.
• Take care of guests and owners’ children throughout the presentation.
• Ensure hygiene standards of Kid Club are maintained at all time.
• Ensure children are taken care with full attention under secure environment.

As Laundry Supervisor you will be required to maintain the same high degree of service and efficiency in the absence of the Laundry Manager. You will oversee Guest Laundry/Dry Cleaning, Laundry Shop and Administration. Further you will maintain a regular quality control inspection of department standards also regularly inspect machinery for signs of wear & tear, deterioration of hoses, belts, covers etc. Any defect or maintenance request should be logged via data base for action by the Engineering Department.

As a member of the finance department, this role is responsible for ensuring that all the financial affairs of the hotel are conducted to the highest standards of honesty and integrity. High ethical standards are necessary to maintain both competitive advantage and the pride and confidence of our Team Members, and to provide quality products and services to customers and clients.

You will be the General Cashier voice of the hotel. From collecting and recording daily deposits to recording petty cash funds calculating conversion rates for the front desk to preparing safe count sheets coordinating money transfers to daily reports timely banking procedures to maintaining sufficient small change, your financial team will look to you to take the lead. Not only will you be involved in financial affairs but contributing to the success of the hotel through working with others, clear judgment, careful planning and taking responsibility for all you do. Keep sensitive information confidential maintain a positive attitude work as a team using your initiative and paying attention to detail and accuracy achieving your common goals together with striving to exceed expectations at all times as well as other relevant duties as designated by the Financial Controller from time to time. You and your superiors will be responsible for guiding you on a successful, fulfilling Anantara journey.

The Guest Service Supervisor is a key ambassador for the hotel and the Minor Hotels brand. He or she creates one of the most powerful first impressions to our guests. Minor Hotels Guest Service Supervisors all have a friendly and outgoing personality and are genuinely interested in meeting and serving new guests from all over the world. The position necessitates being an information provider, receiver, diplomat, problem solver, salesperson, hotel representative, public relations agent, coordinator of activities and accountant, all performed with the utmost politeness, efficiency, and friendliness.

As Stewarding Supervisor you will support the operations of the Stewarding department by ensuring that all systems and methods of operation are correctly followed and that facilities and equipment are properly cleaned. You will assist in supervising and training the Stewarding team members, scheduling of work and oversight to ensure that health and safety standards are being followed and chemicals are being utilized and stored correctly. You will also manage the equipment stores and ensure that all equipment is being effectively controlled and stored and that breakages are kept to a minimum. The leadership team will look to you to play an active role in leading and driving the energy conservation and environmental policies and practices of the hotel.

The Bell Captain is a key person in the delivery of our guest service experience. They serve as a guide, ambassador, and salesperson of the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are many intangible elements to the role. Being highly guest-interactive, it is essential that the bell captain possesses extensive knowledge of the hotel operation. Guests require a vast array of information.

You will support the overall Food & Beverage operation of the resort to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

As an Assistant Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a ‘hands on’ approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals.