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Please read these Terms & Conditions carefully as these conditions incorporate the basis on which bookings for the under the Anantara, AVANI, Elewana, PER AQUUM, or Tivoli brands of Minor Hotel Group Limited (the “Hotels”) are accepted. The Terms & Conditions below are for bookings made directly via the Hotels’ website and payments via payment gateway system through Minor Continental Holding (Luxembourg) S.a’r.l., an affiliated company of Minor Hotel Group Limited, having its registered office at Rue Edward Steichen 14, Luxembourg 2540, registration number B 188.244.
By using this Site, you agree to be bound by these terms and conditions.
We may revise these terms & conditions from time to time by updating this posting. The revised terms will take effect when they are posted. Your use of some parts or features of the Site may be governed by additional terms and conditions. Where this is the case you will be notified accordingly of those additional terms and conditions.
The property reserves the right to charge an early departure fee in the event a guest departs earlier than the original departure date.
On request. Please contact the Front Office. Additional fees may be applied.
A valid Credit Card required at booking time.
A deposit may be required.
No-Shows /Failure to Cancel
Each rate booked at a Minor Hotel Group property, is subject to a Cancellation Policy. Failure to check in on the reserved arrival date will incur a penalty charge as detailed in the Cancellation Policy of the rate booked. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error. We reserve the right to cancel or amend bookings if they do not adhere to our terms & conditions. If a guest chooses to shorten their stay or check out early a penalty charge will apply, as detailed in the Cancellation Policy associated with the rate booked.
Minor Hotel Group and its affiliates reserve the right to cancel contracts based upon incorrect information being displayed in relation to price or service at any point in time.
Only the currency confirmed within your reservation is confirmed.
In the rare unexpected event whereby the Property cannot provide accommodation as previously confirmed, the Property will comply with its standard of obligation by undertake to relocate guests into an alternative property within our Minor hotel group of equal or better grading at no expense to the guest. Should there not be a property of equal or better grading in the vicinity of the original booking, it may be required to provide guests with a property of a lesser grading. If this is the case, any reduction in costs will be refunded to the guest. The alternatives offered are at the Property’s discretion. Should the guest wish to choose a property of a standard other than offered under this condition, then the guest will be required to pay any difference.
As a condition of your use of this Website, you warrant to Minor Hotel Group that you will not use this Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. Although Minor Hotel Group may from time to time monitor or review discussions, chats, postings, transmissions, bulletin boards, and the like on this Website, Minor Hotel Group is under no obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such locations on the Website. You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. Minor Hotel Group will fully cooperate with any law enforcement authorities or court order requesting or directing Minor Hotel Group to disclose the identity of anyone posting any such information or materials.
Limitation of Liability
Notwithstanding anything contained in these Terms and Conditions to the contrary, Minor Hotel Group and its affiliates shall not be responsible for indirect damage, damage arising from consequential damage or special circumstances, including but not limited to loss of revenue, loss of profit, loss of use, loss of opportunity, arisen out of the performance or non performance of obligations under this Terms and Conditions.
Minor Hotel Group strongly recommends you purchase Comprehensive Travel Insurance. We suggest that the policy include, but not limited to, the following coverage – loss of payment through cancellation, loss or damage to personal baggage, loss of money and medical expenses.
Links to Third Parties
Minor Hotel Group does not control any third party website and is therefore not responsible for the content of any linked website or any link contained in a linked website. Minor Hotel Group provides such links only as a convenience to you and the inclusion of any link does not imply endorsement, investigation or verification by Minor Hotel Group of the linked website or any information contained in it.
Governing Law and Jurisdiction
The products and/or services described in and available through the site may not be available in your country. We make no representation that the services or products offered in the site are appropriate or available for use in any particular location. The site is operated from Thailand and it is governed by the laws of Thailand.
Hotels in Portugal - Dispute Resolution
In case of dispute, the consumer may appeal to an Alternative Dispute Resolution Entity for consumer disputes: the Arbitration Centre of Lisbon for Consumer Disputes; the District of Coimbra’s Arbitration Centre for Consumer Disputes; the Algarve Centre for Information, Mediation and Consumer Disputes Arbitration. In accordance with the applicable law, the Hotel has the right to not accept such arbitration. For more information, please visit the Consumer’s Portal at www.consumidor.pt.
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