Privacy Policy

The privacy of our clients and staff is one of the main pillars of Tivoli Hotels & Resorts Policy. This privacy policy applies throughout the entire Tivoli Hotels & Resorts (THR) Group.

Clients/Job Applicants should read this policy before sending personal data. Personal data refers to all information collected and recorded which identifies someone personally (e.g. name, address, contacts, etc).

Clients should certify that any children under the age of 18 do not send us any personal data without their authorization.

Within the scope of this policy, THR pledges to:

  • Explain the purpose and processing of any personal data requested;
  • Use personal data only for the purposes mentioned in this policy;
  • Only request the personal data necessary, taking measures to maintain such data up to date;
  • Maintain personal data for the time required for processing in accordance with local legislation;
  • Make available to clients/job applicants the means to access, amend, correct or delete their personal data;
  • Maintain the personal data which is supplied to us confidential and secure, except if we are otherwise required to release such data as a consequence of a legal order.


The THR Privacy Policy applies to the following cases:

  1. Tivoli Hotels & Resorts Site(s)
  2. Processing of data provided at any of our hotels, restaurants or other points of sale.

1. Collection and Processing of Personal Data

As a client of THR, your personal data and/or the personal data of members of your family may be requested for different purposes, more specifically:

  1. Contacts: name, nationality, telephone number, e-mail, address, etc.
  2. Date of birth
  3. Credit card details
  4. Fidelity programme card number
  5. Dates of arrival at and departure from our hotels /restaurants or other points of sale
  6. Information on children: name, date of birth, age, e-mail
  7. Interests and preferences: e.g. location of room required, smoking/ non smoking room, type of room and bed requested required, preferred newspaper, etc
  8. Possible client comments during or after a stay at a THR hotel.

As a job applicant or intern at Tivoli Hotels & Resorts, the following personal data may be requested:

  1. Contacts: name, nationality, telephone number, e-mail, address, etc.
  2. Date of birth
  3. Interests and reasons for your application
  4. Education and training and professional experience
  5. Curriculum Vitae